Welcome!

Petsville is a small, family-owned business dedicated to providing exceptional care and products for your pets, ​located just 15 minutes from the heart of Sydney. As Sydney's leading bird retailer and small animal specialist, we pride ourselves on offering one of the largest ranges of avian and small animal products in Australia. Additionally, we stock everything you could ever need for dogs, cats, reptiles, and aquariums, making Petsville your one-stop shop for all your pet needs.

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At Petsville, we offer a high-quality boarding service in our well-maintained and fully equipped facilities. Our boarding services ensure that your pets receive the best care while you're away. We provide premium seed, nectar, and pellets for all our avian and small animal guests, along with fresh fruit and vegetables daily to meet their nutritional needs. For pets requiring a special diet or medication, we are happy to accommodate these needs for an additional charge of $3 per item. We understand the importance of your pet's comfort, so we ask that you bring at least one toy per animal to allow them to feel more at home. Although, you are welcome to bring additional items to make their stay as comfortable as possible, within reason. 

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Here at Petsville we not only have a huge range of products and knowledge, we also have a large facility where we can offer all-day care for your pets while you are away for work, doing renovations or enjoying that well-earned holiday. We have over 100 private rooms where we can house all types of birds, rabbits, guinea pigs, rats and mice. You can sleep easy knowing we have your little loved ones covered!

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During holiday periods there will be a holiday surcharge on all animals, if your dates overlap, only the days within the holiday period will include the surcharge.​

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When filling out your booking application please ensure all areas are filled out and done so correctly. If any areas are missing your application will not be valid.

Date extensions are subject to cage availability. If you wish to extend your stay with less than 7 days notice, please be aware that you will incur a $10 a day surcharge on top of your boarding fee and your animal may be relocated into a temporarily built cage to allow for our next guests to be accommodated.  

Due to an overwhelming amount of cases of animals being left abandoned at our boarding facility, our policies have recently changed. Depending on the originally booked stay dates, the abandonment period varies to provide a reasonable opportunity to collect animals.

• For stays of 1-3 days, 3 days without payment will result in abandonment;

• for stays 4-6 days, 5 days without payment will result in abandonment;

• for stays 7-9 days, 7 days without payment will result in abandonment;

• for stays 10-12 days, 9 days without payment will result in abandonment;

• for stays 13-15 days, 11 days without payment will result in abandonment;

• for stays 16 days or more, 15 days without payment will result in abandonment.

• Please read our terms and conditions of boarding before confirming your stay

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